Q4 launch plan
We ship the new workspace on November 18. This plan covers the rollout, the launch week, and how we will measure whether it worked.
Rollout
Beta customers move over first, two weeks before launch. Everyone else follows in three waves of a day each, so support can keep up with questions.
Launch week
The announcement goes out on Tuesday morning with a short video and a live demo at noon. Sales gets a one-page summary the Friday before.
Success metrics
We want weekly active teams up by a fifth within a month, and fewer than one support ticket per hundred migrated workspaces.